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Our CSR policy

Our manufacturing, repair, refurbishing, and recycling services are strategic levers designed to IMPLEMENT THE CSR STRATEGIES OF OUR PARTNERS.

Cordon Group’s commitment is reflected in the strengthening of its social and environmental responsibility with the implementation of a CSR policy based on 4 pillars, in line with the company’s values. These are broken down into 18 STRONG COMMITMENTS, WHICH GUIDE OUR ACTIONS AND STRATEGIC DIRECTIONS FOR HORIZON 2025.

CSR Review 2025

Our 4 pillars

Our impact on the environment
We are committed to increasing our use of renewable energy & reducing our CO2 emissions and waste production.
Focus on know-how and people
We are working to guarantee good working conditions, promote integration through work and combat all forms of discrimination.
Ethics and Information policy
We ask everyone to be attentive to Information Security and to commit to respecting the law and people, and to establishing relationships of trust with all our partners by combating all forms of corruption.
Responsible purchasing
We have chosen to support the economic development of local communities. Our aim is to build a lasting partnership with suppliers by integrating environmental criteria.
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Our 2022 indicators & 2025 targets

We measure our CSR performance via INDICATORS UPDATED EVERY YEAR. Convinced by our past actions and our plans for the future, we were awarded the Ecovadis Platinum Medal in 2023.

WE HAVE SET AMBITIOUS TARGETS FOR 2025.

CO2 energy emissions

We emit 0.04 KG CO2 EQUIVALENT PER PROCESSED PRODUCT to run our plants and heat our buildings (energy consumed).

2025 TARGET : – 35%

(Reference year 2020)

CO2 transport emissions

We emit 0,09 KG CO2 EQUIVALENT PER PROCESSED PRODUCT for transport to and from our sites and those of our subcontractors. This includes transporting the product, supplying the materials needed for processing and storing it off-site if necessary.

2025 TARGET : – 15%

(Reference year 2020)

Plastic waste

We limit material consumption by RE-USING 87% OF THE PLASTIC MATERIAL that passes through our plants, thanks in particular to our renovation processes.

2025 TARGET : 85%

(Reference year 2020)

Integration through work

28% OF PEOPLE IN OUR TEAMS AND SUBCONTRACTS ARE DISABLED, IN REINSTATEMENT OR IN A PENITENTIARY CENTRE.

2025 TARGET : 20%

(2020 reference year)

Parity and diversity

Of all managers, 27% ARE WOMEN.

2025 TARGET: 35%.

(2020 reference year)

Well-being at work

The absenteeism rate for permanent and fixed-term contracts is 8.9%.

2025 TARGET: 7%.

(2020 reference year)

Pour éviter la consommation de plastique, nos équipes peignent les produits Broadband réparés ou rénovés
Vous participez au réveil musculaire de nos équipes logistiques ?
Un collaborateur ESATCO prépare le conditionnement des boîtes de l'un de nos clients
Stock d'écouteurs pour smartphone protégés par des sachets en amidon en remplacement des plastiques couramment utilisés.

Our responsible initiatives

Reducing our CO2 emissions

  • On January 1st, 2024, start of a PPA (Power Purchase Agreement) contract and and by 2025, purchase 100% of electricity from renewable sources
  • Project to install shade bars and electrical terminals at our sites by 2026
  • Improvement in our plastics and accessories renovation services, i.e. 16,000 tonnes CO2 equivalent avoided,
  • To reduce our energy consumption, we have installed destratifiers and insulated our hot water networks

Reducing plastic waste

Development of tools & processes for plastic renovation:

  • Cleaning,
  • Polishing,
  • Sticker,
  • Painting,
  • Refurbishing,
  • Closed-circuit grinding, etc.

Improving working conditions

  • Muscle awakening sessions,
  • Ergonomics and robotization of workstations to reduce drudgery,
  • Workplace health and safety events,
  • Launch of our OHS Policy and the 6 Golden Rules, with the aim of establishing rules common to all our activities and reinforcing our safety culture.
  • Introduction of OHS criteria in Individual Progress Reviews
  • Specific awareness-raising for employees in charge of production and/or building maintenance

Promoting equal opportunities

  • Commitment to the Diversity Charter,
  • Anti-discrimination and anti-harassment training plan,
  • Creation of a diversity and inclusion policy, In 2024,
  • Launch of the annual project “Discover my job” to allow our employees to discover other jobs within the group.

Promoting local economic development

  • Subcontracting agreements with ESAT, EA and penitentiary centers,
  • Reintegration of employees far from employment through solidarity projects,
  • Support for local initiatives,
  • Partnerships with local suppliers and service providers.

Putting ethics at the core business

  • Deployment and monitoring of our procedure for declaring gifts and invitations to all employees,
  • Deployment of our anti-corruption training plan,
  • Updating our corruption risk map,
  • Application of the duty of care towards our suppliers.

Taking responsibility for our purchases

  • Starch bags to protect cell phone accessories,
  • Cardboard packaging for accessories,
    Paper cable ties,
  • Purchase of stretch film for palletisation with 30% recycled content
  • Purchase of reconditioned equipment (pallets, lifting machines, computers,…),
  • Call for tenders from carriers committed to “Green logistics”.

Making our supply chain more reliable

  • Deployment of monitoring software to ensure that our component purchases comply with current standards: ROHS, REACH, 3TG, WEE.
  • Selection and evaluation of our suppliers by the deployment of our Supplier Evaluation questionnaire incorporating our CSR criteria on Social, Environment, Ethics and Responsible Purchasing.

Our voluntary approaches

We are strengthening our commitment to CSR by joining voluntary initiatives:

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