A major player in e-commerce and the reconditioning of electronic products in the United States, this leader in the online sale of second-hand smartphones relies on Cordon Group to manage the reverse logistics of Apple products on the Canadian market. Each year, this player processes several million devices (smartphones, tablets and connected objects) that are collected, reconditioned and put back on the market throughout North America.
In an environment where Apple imposes particularly strict quality and safety standards, this partner was looking for a player capable of guaranteeing traceability, compliance and operational excellence in Canada. Since September 2025, Cordon Group has been providing comprehensive management of returns, grading and reconditioning of Apple products at our Mississauga, Ontario site, in accordance with the brand’s specific performance and aesthetic criteria. This comprehensive expertise reinforces our credibility with major distributors and operators.
Every month, our specialist teams PROCESS OVER 25,000 DEVICES, including iPhones, iPads and Apple Watches. All devices are assessed, tested and refurbished within a fully secure infrastructure that is certified and adapted to the manufacturer’s requirements.
This collaboration illustrates our recognised expertise in premium reverse logistics, as well as our ability to integrate global brand processes while ensuring rigorous local execution. Thanks to our quality standards, our mastery of logistics flows and our technical experience in the reconditioning of high value-added equipment, we offer our partners a reliable, traceable and sustainable industrial solution.
This project confirms Cordon Group’s position as a leading player in the life cycle management of high-end electronic products, serving an efficient and responsible circular economy.